About

Staay London provides seamless property management and fully furnished homes for guests seeking comfort, convenience, and flexibility. Whether for a short-term visit or a longer stay, our curated spaces offer everything you need to feel at home in the city.

Staay London also offers a bespoke concierge service to enhance your stay, assisting with everything from organising travel and dinner reservations to arranging theatre tickets, private chefs, and personalised experiences.

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Why Choose Us

Effortless Management

Enjoy a completely hands-off approach with our end-to-end management services, from bookings to maintenance.

Happy Customers

Exceptional guest services ensure tenants feel valued, reducing turnover and increasing satisfaction.

Minimal Voids

A strategic combination of Short-Term and Long-Term Lets keeps your property occupied year-round.

Tailored Solutions

Flexible management plans designed to suit your specific property and tenant needs.

Service Highlights

Marketing

Professional marketing with photography, virtual tours, and targeted ads to attract high-quality guests and maximise visibility.

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Handover & Maintenance

Seamless handover with thorough inspections and prompt maintenance, ensuring property condition and guest satisfaction.

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Guest Management

Comprehensive guest management from guest screening to payment processing and issue resolution, ensuring a seamless experience for hosts.

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End-to-End Management

Comprehensive service from marketing to tenancy termination, managing every detail for a worry-free letting experience.

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Personalised Support

Tailored support for landlords and guests, addressing specific needs and ensuring a smooth rental process.

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Expert Guest Experience

Exceptional guest experience with top-tier service, ensuring guest satisfaction and high occupancy rates.

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Properties We Manage

Portfolio Properties

Studios

Apartments

Houses

Apartment Blocks

Property Showcase

Testimonials

I have the pleasure of working with Charlotte and her Staay agency. Charlotte is responsive and hardworking. I especially appreciated how she proactively kept me updated on the upcoming regulatory changes. Her dedication and attention make the entire process smooth and reassuring. I recommend Charlotte for anyone seeking a reliable and transparent letting experience.

Dr. J

Working with Charlotte has been such a positive experience for us.  Charlotte is so professional, friendly, energetic and has our best interests in mind.  She really does go above and beyond!  Charlotte has built a great service here and we thoroughly recommend Staay London for all your property management requirements.

Mathew L

Staay London’s property management is seamless, it truly is a 100% hands-off experience. They advised me extremely well on adding features for added security, made sure I understood the whole process and then I let them do the rest. I have had no void periods since I have started working with Staay London and my rental incomes have doubled!

Nicola W

Enjoy Less Hassle with Happy Guests and Exceptional Service.

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